Privacy Policy

1. Information you provide

When you request an estimate or contact us, we collect the information you choose to provide. Our lead form requests your first name, last name, phone number, and email address. If you contact us about a project, you may also choose to provide a property address, project details, photographs, or other information relevant to your request.

You may choose not to provide information, although this may prevent us from responding to your inquiry or preparing an estimate.

2. Website technology and cookies

When you visit our website or use an embedded form, website and service providers may receive technical information, such as your IP address, browser type, device information, the page requested, and the date and time of the request. This information can be used to deliver website content, operate forms, identify technical problems, and help prevent misuse.

Cookies or similar technologies may be used by website and form services to support functionality or remember preferences. You can manage cookies through your browser settings and use any privacy controls presented on the page. Blocking some technologies may affect how forms or other features work.

Embedded services and externally hosted resources, including forms and fonts, can involve requests to third-party servers. Those providers may process technical information under their own applicable policies.

3. How information is used

Information provided in connection with an inquiry or project is used for purposes related to that interaction, including:

• Responding to questions and estimate requests.
• Understanding your project and discussing service options.
• Arranging appointments and communicating about requested services.
• Maintaining related customer and business records.
• Addressing technical issues, protecting against misuse, and meeting applicable legal obligations.

4. When information may be shared

Information may be disclosed to providers assisting with website hosting, form processing, customer relationship management, communications, and other business support. Relevant project information may also be shared with personnel or service providers assisting with your requested services.

Information may be disclosed when required by applicable law or a valid legal request, or when reasonably necessary to protect rights, address suspected fraud or misuse, or resolve a dispute. Information may also be transferred as part of a business sale, merger, or similar transaction, subject to applicable requirements.

If a separate permission is requested for an additional use or disclosure, you can decide whether to provide that permission.

5. Communications and your choices

Providing contact information with an estimate request allows us to respond about that request. A service inquiry is separate from any additional consent requested for promotional communications.

You can contact us to update your communication preferences. If you receive promotional email or text messages, use the unsubscribe or opt-out instructions provided in those messages. Requests to stop promotional messages do not prevent communications needed to address an existing request or ongoing service.

6. Retention

How long information is retained depends on the purpose for which it was collected, the status of your inquiry or project, relevant business records, and applicable legal, accounting, or dispute-resolution requirements. Contact us if you would like information about records relating to you or would like to request deletion.

7. Security

Online transmission and storage of information involve security risks, and no website or communication system can be guaranteed completely secure. Please do not submit passwords, Social Security numbers, payment-card details, or other highly sensitive information through our estimate form. The form is intended for service inquiries and contact information.

8. Privacy requests

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of personal information, or to exercise other privacy choices. These rights may be subject to exceptions and limitations.

To make a request, contact Coastal Turf using the information below. We may need to verify your identity or ask for enough information to locate the relevant records before addressing your request.

9. Children

Our services are intended for adults seeking turf installation services. Our website and lead forms are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

10. Third-party websites

Our pages may link to websites or services operated by other organizations. This Privacy Policy does not govern independently operated third-party websites. Review their privacy notices before submitting information to them.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, website, or applicable requirements. The date shown above identifies the latest revision. Where required, additional notice or choices will be provided for material changes.